ArkClaw Frequently Asked Questions

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ArkClaw is a cloud service — conversation history, memory, and configurations are stored on ByteDance's servers. ByteDance applies end-to-end encryption and enterprise-grade security measures, but the data does reside with a third party.

If you need your data to stay strictly on your own hardware, use a local option like QClaw or OpenClaw instead.

Nothing — your tasks keep running. ArkClaw executes in the cloud, not on your devices. A scheduled task set to run at 3am will run whether or not any of your devices are on. This is one of ArkClaw's core advantages over local solutions.

ArkClaw (ByteDance): Cloud-hosted, 24/7 uptime, multi-device sync, scheduled background tasks.
QClaw (Tencent): Local, WeChat/QQ integration, full data control.
DuClaw (Baidu): Mobile-first, RedFinger Operator for app control.

See the cloud vs local comparison for the full breakdown.

1. Confirm both devices are logged in to the same account
2. Check Settings → Sync → enable "Real-time sync" if it is off
3. Trigger a manual sync from Settings
4. If on a corporate network or VPN, try switching to a personal connection — some networks block cloud sync endpoints